Privacy Policy

Craftybrooke
Last Updated: December 2025

At Craftybrooke, your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit or make a purchase from https://craftybrooke.com (the “Website”).

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information to provide and improve our services, process orders, and communicate with you effectively.

1.1 Personal Information You Provide

When you interact with our Website, we may collect:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment-related details (processed securely by third-party providers)
• Order history and transaction details

You may also provide information when contacting customer support or subscribing to communications.

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain data, including:

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent on the Website
• Referring URLs

2. How We Use Your Information

• To process and fulfill orders
• To provide customer support
• To communicate order updates and service-related messages
• To improve Website functionality and user experience
• To prevent fraud and unauthorized activity
• To comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Payment Information

Payments on Craftybrooke are processed through secure third-party payment providers.

• We do not store complete payment card details
• Payment data is handled in accordance with industry security standards

Please review the privacy policies of your chosen payment provider for more information.

4. Sharing Your Information

We may share your information only when necessary and limited to the following cases:

• Shipping Partners: To deliver orders using USPS, UPS, or FedEx
• Service Providers: To support Website operations, analytics, and customer service
• Legal Requirements: When required by law or to protect our legal rights

All third parties are required to handle your data responsibly.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to remember preferences, improve Website performance, and analyze traffic and usage patterns.

Cookies do not provide access to your device or sensitive information. You can manage or disable cookies through your browser settings. For more details, please review our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including secure servers, encrypted data transmission, and restricted access.

While no method of transmission is completely secure, we take reasonable steps to safeguard your data.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.

8. Your Rights & Choices

Depending on your location, you may have the right to access, correct, delete your personal data, or withdraw consent for certain processing activities.

To exercise your rights, please contact us using the details below.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

10. Children’s Privacy

Craftybrooke does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided personal data, please contact us so we can remove it promptly.

11. International Users

If you access our Website from outside the United States, your information may be transferred to and processed in jurisdictions with different data protection laws. By using our Website, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the updated Policy.

13. Contact Information

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

Craftybrooke
Email: support@craftybrooke.com

Support Hours:
8:00 AM – 7:00 PM (EST)
Monday – Saturday