Shipping Policy

Craftybrooke
Last Updated: December 2025

At Craftybrooke, we are committed to delivering a smooth, reliable, and transparent shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop at https://craftybrooke.com .

By completing a purchase on our Website, you agree to the terms outlined below.

1. Shipping Coverage

Craftybrooke currently ships orders to supported destinations using trusted domestic and international delivery partners. Shipping availability may vary depending on destination and carrier serviceability.

All orders are shipped from our fulfillment facilities and handled with care to ensure your items arrive in excellent condition.

2. Order Processing & Handling Time

2.1 Order Processing Schedule

• Orders are processed Monday through Friday, excluding public holidays
• Orders placed on weekends or holidays are processed on the next business day

2.2 Handling Time

Handling Time: 1 business day

Handling time refers to the period required to verify, prepare, package, and dispatch your order from our warehouse. This timeframe does not include transit time.

3. Order Cut-Off Time

To ensure timely processing, Craftybrooke follows a daily order cut-off schedule:

• Cut-Off Time: 5:00 PM (EST)
• Business Days: Monday – Friday

Orders placed before 5:00 PM (EST) on a business day typically begin processing the same day. Orders placed after 5:00 PM (EST), on weekends, or on holidays will be processed on the next business day.

4. Shipping Methods & Carriers

We work with reputable carriers to ensure dependable delivery services.

4.1 Delivery Services

• USPS (United States Postal Service)
• UPS
• FedEx

Carrier selection depends on destination, package size, and logistics requirements.

5. Shipping Costs

Craftybrooke offers a simple and transparent shipping rate structure.

5.1 Flat-Rate Shipping Fee

Flat Shipping Rate: $6.99 per order

This flat rate applies regardless of order size, quantity, or destination within supported regions.

5.2 Shipping Cost Table

Shipping Type	Cost
Standard Shipping	$6.99 (Flat Rate)

6. Estimated Delivery Time

Delivery time includes handling time plus transit time.

6.1 Transit Time

Estimated Transit Time: 2–4 business days

6.2 Delivery Timeline Overview

Stage	Estimated Time
Order Processing & Handling	1 business day
Transit Time	2–4 business days
Total Estimated Delivery Time	3–5 business days

7. Order Tracking

7.1 Tracking Information

• Shipping confirmation email sent after dispatch
• Tracking number included
• Tracking may take up to 24 hours to activate

7.2 Tracking Responsibility

Customers are encouraged to monitor tracking updates. If unusual delays occur, please contact our support team.

8. Shipment Confirmation

Shipment confirmation emails include carrier details, tracking number, and estimated delivery window. Please ensure your email address is accurate at checkout.

9. Delivery Accuracy & Address Responsibility

Customers are responsible for providing accurate shipping information.

9.1 Incorrect Addresses

Craftybrooke is not responsible for delays or misdeliveries caused by incorrect or incomplete addresses. Returned packages are handled according to our Return & Refund Policy.

10. Delayed Shipments

Delivery delays may occur due to weather, carrier disruptions, peak seasons, or other external factors. While we are not liable for carrier delays, we will assist where possible.

11. Lost or Missing Packages

If tracking shows no movement or delivery issues, please allow extra time for updates and contact our support team for assistance.

12. Partial Shipments

Some orders may ship in multiple packages. Separate tracking numbers will be provided, with no additional shipping charges.

13. Refused or Undeliverable Packages

Packages returned due to refusal, delivery failure, or incorrect addresses will be handled under our Return & Refund Policy.

14. Packaging Standards

All sweatshirts are carefully packaged to protect quality and ensure a professional unboxing experience.

15. Shipping Policy for Promotions

Free or discounted shipping promotions will be clearly stated at checkout and apply only under specified conditions.

16. International Shipping (If Available)

International delivery timelines vary by destination. Customs duties or taxes may apply and are the customer’s responsibility.

17. Policy Updates & Modifications

Craftybrooke reserves the right to update this Shipping Policy at any time. Continued use of the Website constitutes acceptance of the revised policy.

18. Customer Support

For shipping or delivery questions, please contact:

Craftybrooke
Email: support@craftybrooke.com

Support Hours:
8:00 AM – 7:00 PM (EST)
Monday – Saturday

Thank you for choosing Craftybrooke. We appreciate your trust and are committed to delivering quality sweatshirts with reliable service.