Terms & Conditions

Craftybrooke
Last Updated: December 2025

Welcome to Craftybrooke. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services available at https://craftybrooke.com (the “Website”).

By accessing, browsing, or making a purchase on our Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website.

1. General Information

Craftybrooke (“we,” “us,” or “our”) operates an online retail store offering women’s apparel, including sweatshirts. These Terms apply to all users of the Website, including browsers, customers, and contributors of content.

2. Eligibility to Use the Website

By using this Website, you confirm that:

• You are at least the age of majority in your jurisdiction, or have permission from a parent or legal guardian
• You agree to use the Website only for lawful purposes

3. Products & Descriptions

We make every effort to accurately display products and provide clear descriptions and images. However, colors and appearance may vary depending on your device, and minor differences do not constitute defects.

We reserve the right to modify or discontinue products at any time without notice.

4. Pricing & Payment

4.1 Pricing

• All prices are listed in U.S. Dollars (USD) unless otherwise stated
• Prices may change without prior notice

4.2 Payment

• Full payment must be completed before an order is processed
• Orders will not ship until payment is confirmed
• Craftybrooke reserves the right to cancel orders due to pricing errors or suspected fraud

5. Order Acceptance & Cancellation

Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel orders at our discretion, including cases of unverified payment, incorrect pricing, or suspected unauthorized activity.

6. Shipping & Delivery

Shipping details, timelines, and costs are governed by our Shipping Policy. Key points include order processing Monday through Friday, a 5:00 PM EST cut-off time, and delivery via USPS, UPS, or FedEx.

Craftybrooke is not responsible for delays caused by carriers, weather conditions, or incorrect address information provided by the customer.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which includes a 120-day return window, eligibility requirements, and no restocking or processing fees. Please review the full policy before initiating a return.

8. User Accounts & Information Accuracy

You agree to provide accurate and complete information when placing an order and to update your information as needed. Craftybrooke is not responsible for delays or losses caused by incorrect customer information.

9. Intellectual Property

All content on this Website, including text, images, logos, graphics, and product designs, is the exclusive property of Craftybrooke or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

10. Prohibited Uses

• Violating laws or regulations
• Infringing intellectual property rights
• Transmitting malicious code or harmful software
• Engaging in fraudulent or deceptive activity
• Harassing, abusing, or harming others

We reserve the right to terminate access to the Website for violations.

11. Third-Party Services & Links

The Website may include links to third-party services. Craftybrooke is not responsible for third-party content, policies, or practices. Accessing third-party services is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, Craftybrooke shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the product in question.

13. Disclaimer of Warranties

All products and services are provided “as is” and “as available.” We do not guarantee uninterrupted Website access, error-free operation, or that products will meet every individual expectation.

14. Indemnification

You agree to indemnify and hold harmless Craftybrooke from claims arising from your violation of these Terms, misuse of the Website, or infringement of any rights.

15. Governing Law

These Terms are governed by and construed in accordance with applicable laws governing the operation of Craftybrooke, without regard to conflict of law principles.

16. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms & Conditions, please contact:

Craftybrooke
Email: support@craftybrooke.com

Support Hours:
8:00 AM – 7:00 PM (EST)
Monday – Saturday